- Minimum 1-year previous customer service experience is required
- Reliable, highly organised, attention to detail, courteous, friendly, professional and amiable.
- Strong interpersonal skills, as this job requires frequent interaction and communication with customers via call and/or email.
- Able to multi-task in a fast paced environment and perform well under pressure.
- Eager to learn and take on additional responsibility.
- Loyal and hard working.
- Computer proficient with working experience in MS Word and Excel.
- Writing comes second nature.
- Excellent work ethics, including perfect attendance and punctuality.
- Experience in eBay/Amazon or other marketplaces is a plus.
- Answering customer calls and email inquiries.
- Help walk-in customers.
- Organising, filing, data entry and help out with other miscellaneous tasks when needed.
Bilingual (Fluent in English and Mandarin or Spanish) will be a plus. Please email resume to firstname.lastname@example.org